Managed print services is defined as the centralized management of a print environment and all related devices in a way that makes the print environment function with optimum efficiency. MPS relieves businesses of print IT burdens associated with maintaining print-related equipment.
IT departments always welcome managed print solutions. First, MPS reduces the amount of time they have to spend fixing printer problems. They will never have to be on-call for printing-related issues because MPS comes with 24/7 support.
Using managed print services also streamlines everything an IT department does with respect to their involvement in print issues. MPS will help IT services in their efforts of properly identifying under and over utilization of print devices. In this way, MPS will assist your IT department in how best to manage and deploy devices in your office now and in the future.
Managed print solutions include managed print IT. That means that most of the problems your IT services team would encounter will be taken care of by your managed print services support team. For example, taking care of preventative maintenance means your IT team will be able to virtually forget about print IT concerns.
Preventative Maintenance and Improved Backups for Print IT
With preventative maintenance provided by your MPS, you can rest easy knowing your equipment will never fail. You’ll never have to tell anyone that can’t complete a project because your printer isn’t working. Your IT team can focus on the most important things for your business.
Thanks to around-the-clock support courtesy of managed print services, never again will your IT team be saddled with the responsibility of fixing a broken printer. Without having to worry about working on printers, your IT team will be able to focus their efforts elsewhere. You will also save on the costs that come with providing your IT team with the necessary tools to fix malfunctioning printers. Having additional backups will also reduce costs.
Redundant backup systems will be taken care of by your MPS, relieving your IT team of the need to create printing backups. With digital backups of essential documents, you now have a digital drop box of data stored in a secure location. Most often, this backup will be stored in “cold storage” off-site. This means that your backup is on a physical device disconnected from the internet which is then placed outside of your office, or in the cloud where it can be accessed from anywhere.
Having these backup systems in place ensures that your IT team won’t spend time trying to recover files lost from a printing disaster or device breakdown. You’ll also be less likely to even have a disaster or breakdown in the first place, given that your MPS will provide constant maintenance and remote monitoring.
When placing your print environment in the hands of an MPS provider, you no longer have to burden your IT team with the persistent monitoring of all your printing devices. MPS includes remote monitoring services, meaning your printing equipment will be under constant surveillance with support teams ready to jump into action at all times.
If a technical issue arises, it will likely be solved before you even know what has happened in the first place. Keep in mind, you don’t have to explain all the finer details of this to your IT team – you wouldn’t want to make them question their job security. In all seriousness, though, the vast majority of printing-related problems really do disappear from your managed print IT agenda when implementing MPS.
Print IT Services With MPS
In short, the biggest change your IT department will have to make when implementing MPS will be learning what to do with the extra time they have. Most likely, they will choose to focus more on preventative care and security for the rest of your network and devices.
Continuous managed print IT provides you with everything you need to make sure your printing processes no longer have to be handled by your IT services team. Your IT team will be pleased, as will your clients whom will never be disappointed with your service.
At Kelley Imaging, our MPS services provide managed IT print services combined with 24/7 support for all your printing devices. Find out what managed print solutions can do for you today.